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Mobile version
1287, +998 78 140-00-88
Helpline
+998 71 207-36-45
Working hours: MO-FR 09:00-18:00
Call center
1287,
+998 78 140-00-88
Working hours: MO-FR 09:00-18:00
Hot line to shareholders
+998 78 140-00-88
Working hours: MO-FR 09:00-18:00

Requests statistics

Update date: ...

Information received by "Hotlines" from individuals and legal entities

PJSB "Trustbank" as of 2022

 

 

Telephone helplines
Amount
Practical assistance provided


Clarifications provided


Left without consideration

Under consideration

1


Considered appeals

230

167

63

0

0

2

Under consideration

0

0

0

0

0

 
Total

230

167

63

0

0

 

 

Information
on applications received and considered by PJSB "Trustbank" as of 2022

 

Application forms

Total

Types of appeals
from individuals
from legal entities
Appeal consideration status
   
Statements
Complaints
suggestions
Practical assistance provided

Clarifications provided

Left without consideration

Rejected
Under consideration

 

1

In writing (received directly and through other departments)

89

68

20

1

77

12

28

56

1

4

0

 

2

In electronic form (Virtual reception of the President of the Republic of Uzbekistan, Public reception, virtual reception of the Prime Minister, Virtual reception of the Chairman of PJSB "Trustbank" Official website of the bank and the General Prosecutor's Office through the helpline)

267

159

95

13

208

59

79

165

3

20

0

 

3

Orally (personal and visiting receptions)

23

18

3

2

8

15

0

23

0

0

0

 

Total

379

245

118

16

293

86

107

244

4

24

0

 

Site requests statistic


Site requests statistic

from 17.05.2017 to 19.03.2024
Received applications:
498
From individuals
425 / 85,34%
In processing
1 / 0,20%
From legal entities
73 / 14,66%
Completed
497 / 99,80%
 
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