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Mobile version
1287, +998 78 140-00-88
Helpline
+998 71 207-36-45
Working hours: MO-FR 09:00-18:00
Call center
1287,
+998 78 140-00-88
Working hours: MO-FR 09:00-18:00
Hot line to shareholders
+998 78 140-00-88
Working hours: MO-FR 09:00-18:00

Requests statistics

Update date: ...

Information received by "Hotlines" from individuals and legal entities

PJSB "Trustbank" asend of the 1st quarter of 2025

Telephone helplines Amount Practical assistance provided


Clarifications provided


Left without consideration

Under consideration

1


Considered appeals

104

60

44

0

0

2

Under consideration

0

0

0

0

0

Total

104

60

44

0

0

Informationon applications received and considered by PJSB "Trustbank" asend of the 1st quarter of 2025

Application forms

Total

Types of appeals from individuals from legal entities Appeal consideration status
Statements Complaints suggestions Practical assistance provided

Clarifications provided

Left without consideration

Rejected Under consideration

1

In writing (received directly and through other departments)

33

19

1

1

33

0

11

7

0

2

0

2

In electronic form (Virtual reception of the President of the Republic of Uzbekistan, Public reception, virtual reception of the Prime Minister, Virtual reception of the Chairman of PJSB "Trustbank" Official website of the bank and the General Prosecutor's Office through the helpline)

102

52

47

3

78

24

33

64

5

0

0

3

Orally (personal and visiting receptions)

3

3

0

0

0

3

0

3

0

0

0

Total

138

74

48

4

111

27

44

74

5

2

0

Site requests statistic


Site requests statistic

from 17.05.2017 to 14.06.2025
Received applications:
623
From individuals
537 / 86,20%
In processing
1 / 0,16%
From legal entities
86 / 13,80%
Completed
622 / 99,84%
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