Hotline service phone numbers
Phone numbers of «Helplines»
In accordance with the Law of the Republic of Uzbekistan “Appeals of individuals and legal entities” individuals and representatives of legal entities have a right to appeal for the state bodies. In order to implement requirements of a given Law in all commercial banks of the Republic, hot lines are operating. If you have questions and issues regarding banking services, you are welcome to address on the below hot lines from 9:00 till 18:00 in a working days.
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Head office |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Bank Management |
(71) 207-36-45 |
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Loan department |
(71) 207-62-66 (11389) |
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Department of Monetary Circulation and Organization of Cash Management |
(71) 207-36-44 (11444) |
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Center for Coordination of Investment Activities and Project Support |
71 207-36-44 (11390) |
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Plastic Cards Department |
(71) 207-62-32 (11345) |
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Foreign Economic Activity and Currency Operations Department |
(71) 207-62-55 (11278) |
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Retail Business Department |
(71) 207-62-34 (11360) |
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Department of Human Resources |
(71) 207-62-30 (11230) |
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Operational Branch |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Branch Management |
(71) 207-36-47 |
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Loans and Investment Projects Division |
(71) 207-62-95 (11513) (11514) |
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Plastic Cards Division |
(71) 207-62-86 (11530) (11531) |
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Conversion Operation Division |
(71) 207-62-90 (11585) (11616) |
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Retail Business Division |
(71) 207-62-83 (11509) (11577) (11625) |
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Foreign Economic Relations Division |
(71) 207-62-85 (11525) (11527) |
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"Tashkent" branch |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Branch Management |
(71) 230-40-88 |
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Retail Business Division |
(71) 230-41-26 |
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Loans and Investment Projects Division |
(71) 230-40-92 |
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Plastic Cards Division |
(71) 230-41-29 |
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Conversion Operation Division |
(71) 230-40-95 |
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Foreign Economic Relations Division |
(71) 230-40-94 |
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"Darkhan" branch |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Branch Management |
(71) 237-28-49 |
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Retail Business Division |
(71) 237-08-65 |
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Loans and Investment Projects Division |
(71) 237-06-45 |
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Plastic Cards Division |
(71) 237-03-25 |
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Foreign Economic Relations Division |
(71) 237-48-36 |
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Conversion Operation Division |
(71) 237-08-82 |
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Yakkasaray branch |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Branch Management |
(71) 203-23-10 |
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Retail Business Division |
(71) 203-23-16 |
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Loans and Investment Projects Division |
(71) 203-23-11 |
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Plastic Cards Division |
(71) 203-23-12 |
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Foreign Economic Relations Division |
(71) 203-23-12 |
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Conversion Operation Division |
(71) 255-46-21 |
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Andijan branch |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Branch Management |
(74) 226-69-90 |
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Loans and Investment Projects Division |
(74) 226-69-71 |
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Plastic Cards Division |
(74) 226-26-35 |
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Retail Business Division |
(95) 202 05 10 |
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Foreign Economic Relations Division |
(95) 202-04-10 |
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Namangan branch |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Branch Management |
(0369) 227-10-27 |
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Loans and Financing Division |
(0369) 210-18-04 |
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Plastic Cards Division |
(0369) 210-18-06 |
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Foreign Economic Division |
(0369) 210-18-07 |
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Retail Business Division |
(0369) 210-18-05 |
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Conversion Operation Division |
(0369) 210-18-12 |
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Samarkand branch |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Branch Management |
(0355) 701-69-62 |
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Retail Business Division |
(0355) 701-76-04 |
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Loans and Financing Division |
(0355) 702-12-05 |
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Foreign Economic Division |
(0355) 702-12-06 |
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Plastic Cards Division |
(0355) 702-12-07 |
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Termez branch |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Branch Management |
(76) 227-35-03 |
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Retail Business Division |
(76) 227-34-83 |
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Loans and Financing Division |
(76) 227-34-80 |
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Foreign Economic Division |
(76) 227-34-96 |
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Plastic Cards Division |
(76) 227-34-84 |
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Karshi branch |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Branch Management |
(0355) 403-99-56 |
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Retail Business Division |
(0375) 227-05-25 |
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Loans and Financing Division |
(0355) 403-99-60 |
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Foreign Economic Division |
(0355) 403-99-58 |
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Plastic Cards Division |
(0355) 403-99-74 |
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Conversion Operation Division |
(0355) 403-99-57 |
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Ferghana branch |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Branch Management |
(73) 244-40-60 |
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Retail Business Division |
(73) 244-40-16 |
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Loans and Financing Division |
(73) 244-40-28 |
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Conversion Operation Division |
(73) 244-40-26 |
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Plastic Cards Division |
(73) 244-40-21 |
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Djizakh branch |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Branch Management |
(72) 226-26-85 |
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Retail Business Division |
(72) 244-40-26 |
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Loans and Financing Division |
(72) 226-26-13 |
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Foreign Economic Division |
(72) 226-26-32 |
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Plastic Cards Division |
(72) 226-26-97 |
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Bukhara branch |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Branch Management |
(0365) 505-01-61 |
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Retail Business Division |
(0365) 505-01-60 |
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Loans and Financing Division |
(0365) 505-01-56 |
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Foreign Economic Division |
(0365) 505-01-56 |
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Plastic Cards Division |
(0365) 505-01-70 |
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Bektemir branch |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Branch Management |
(0355) 901-10-21 |
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Retail Business Division |
(0355) 901-10-27 |
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Loans and Financing Division |
(0355) 901-10-18 |
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Foreign Economic Division |
(0355) 901-10-21 (335) |
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Plastic Cards Division |
(0355) 901-10-32 |
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Digital branch |
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Name of structural subdivision |
Phone numbers of «Helplines» |
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Branch Management |
(0355) 506-07-55 |
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