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Requests statistics

Update date: 10 May 2021, 15:10

Information received by "Hotlines" from individuals and legal entities

PJSB "Trustbank" as of May 1, 2021

 

 

Telephone helplines
Amount
Practical assistance provided


Clarifications provided


Left without consideration

Under consideration

1


Considered appeals

97

67

30

0

0

2

Under consideration

0

0

0

0

0

Total

97

67

30

0

0

 

 

Information
on applications received and considered by PJSB "Trustbank" as of May 1, 2021

 

Application forms

Total

Types of appeals
from individuals
from legal entities
Appeal consideration status
Statements
Complaints
suggestions
Practical assistance provided

Clarifications provided

Left without consideration

Rejected
Under consideration

 

1

In writing (received directly and through other departments)

18

13

5

0

12

6

5

13

0

0

0

 

2

In electronic form (Virtual reception of the President of the Republic of Uzbekistan, Public reception, virtual reception of the Prime Minister, Virtual reception of the Chairman of PJSB "Trustbank" Official website of the bank and the General Prosecutor's Office through the helpline)

75

62

13

0

46

29

16

55

1

3

0

 

3

Orally (personal and visiting receptions)

2

2

0

0

0

2

2

0

0

0

0

 

Total

95

77

18

0

58

37

23

68

1

3

0

 

 


Site requests statistic


Site requests statistic

from 17.05.2017 to 27.10.2021
Received applications:
171
From individuals
142 / 83,04%
In processing
5 / 2,92%
From legal entities
29 / 16,96%
Completed
166 / 97,08%
 
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