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In accordance with the Law of the Republic of Uzbekistan “Appeals of individuals and legal entities” individuals and representatives of legal entities have a right to appeal for the state bodies. In order to implement requirements of a given Law in all commercial banks of the Republic, hot lines are operating. If you have questions and issues regarding banking services, you are welcome to address on the below hot lines from 9:00 till 17:30 in a working days.

Head office

Name of structural subdivision

Phone numbers of «Helplines»

Under the Bank's Leadership

71 244-25-73

Department of Monetary Circulation

71 244-10-29

Department of Loans and Coordination of the Investment Activity

71 244-76-47

Plastic Cards Department

71 244-10-54

Department of Foreign Economic Activity and Foreign Exchange Transactions

71 244-06-70

Department of Retail Business

71 239-36-26

Division of Control of Foreign Exchange Transactions

71 239-36-31

Operational Branch

Name of structural subdivision

Phone numbers of «Helplines»

Under the Bank's Guidelines

71 244-06-83

Money Circulation Division

71 244-51-67

Loans and Investment Projects Division

71 239-36-29

Plastic Cards Division

71 239-36-47

Conversion Operation Division

71 244-81-83

Retail Business Division

71 239-26-26

Foreign Economic Division

71 241-43-69

"Tashkent" branch

Name of structural subdivision

Phone numbers of «Helplines»

Under the Bank's Guidelines

71 230-40-88

Money Circulation Division

71 230-41-26

Loans and Financing Division

71 277-35-66

Plastic Cards Division

71 277-93-55

Conversion Operation Divisions

71 230-40-95

Foreign Economic Division

71 230-41-28

Foreign Economic Division

71 230-40-94

"Darkhan" branch

Name of structural subdivision

Phone numbers of «Helplines»

Under the Bank's Guidelines

71 237-28-49

Money Circulation Division

71 237-48-32

Loans and Financing Division

71 237-06-45

Plastic Cards Division

71 237-03-25

Conversion Operation Divisions

71 237-08-65

Foreign Economic Division

71 237-48-36

Foreign Economic Division

71 237-19-63

Yakkasaray branch

Name of structural subdivision

Phone numbers of «Helplines»

Under the Bank's Guidelines

71 281-53-10

Money Circulation Division

71 230-33-59

Loans Division

71 255-18-70

Plastic Cards Division

71 255-37-56

Conversion Operation Divisons

71 230-33-56

Foreign Economic Division

71 255-71-25

Foreign Economic Division

71 281-53-10

Andijan branch

Name of structural subdivision

Phone numbers of «Helplines»

Under the Bank's Guidelines

(0374) 226-69-90

Money Circulation Division

(0374) 226-69-72

Loans and Financing Division

(0374) 226-69-71

Plastic Cards Division

(0374) 226-26-35

Foreign Economic Division

(0374) 226-69-71

Foreign Economic Division

(0374) 226-69-61

Namangan branch

Name of structural subdivision

Phone numbers of «Helplines»

Under the Bank's Guidelines

(0369) 223-00-94

Money Circulation Division

(0369) 223-19-62

Loans and Financing Division

(0369) 223-19-65

Plastic Cards Division

(0369) 223-19-16

Foreign Economic Division

(0369) 223-19-15

Foreign Economic Division

(0369) 232-51-67

Samarkand branch

Name of structural subdivision

Phone numbers of «Helplines»

Under the Bank's Guidelines

(0366) 237-72-46

Money Circulation Division

(0366) 237-75-72

Loans and Financing Division

(0366) 237-74-29

Foreign Economic Division

(0366) 237-80-08

Plastic Cards Division

(0366) 237-73-41

Foreign Economic Division

(0366) 237-75-72

Termez branch

Name of structural subdivision

Phone numbers of «Helplines»

Under the Bank's Guidelines

(0376) 221-78-04

Money Circulation Division

(0376) 221-85-56

Loans and Financing Division

(0376) 224-22-51

Plastic Cards Division

(0376) 224-16-92

Foreign Economic Division

(0376) 224-27-64

Karshi branch

Name of structural subdivision

Phone numbers of «Helplines»

Under the Bank's Guidelines

(0375) 227-24-24

Money Circulation Division

(0375) 227-02-95

Loans and Financing Division

(0375) 227-10-84

Foreign Economic Division

(0375) 227-08-09

Plastic Cards Division

(0375) 227-09-89

Foreign Economic Division

(0375) 227-05-25

Ferghana branch

Name of structural subdivision

Phone numbers of «Helplines»

Under the Bank's Guidelines

(0373) 244-40-60

Money Circulation Division

(0373) 244-40-26

Loans and Financing Division

(0373) 244-40-28

Foreign Economic Division

(0373) 244-40-28

Plastic Cards Division

(0373) 244-40-19

Foreign Economic Division

(0373) 244-40-21



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