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Update date:  18 March 2020, 11:33

Phone numbers of «Helplines»

In accordance with the Law of the Republic of Uzbekistan “Appeals of individuals and legal entities” individuals and representatives of legal entities have a right to appeal for the state bodies. In order to implement requirements of a given Law in all commercial banks of the Republic, hot lines are operating. If you have questions and issues regarding banking services, you are welcome to address on the below hot lines from 9:00 till 18:00 in a working days.


Head office 

Name of structural subdivision

Phone numbers of «Helplines»

Bank Management

(71) 244-25-73

Loan department

(71) 207-62-35
(71) 207-36-44

Monetary Circulation department

(71) 207-62-21
(71) 207-62-42

Center for Coordination of Investment Activities and Project Support

(71) 207-62-66
(71) 207-62-36

Plastic Cards Department

(71) 207-62-32
(71) 207-62-27

Foreign Economic Activity and Currency Operations Department

(71) 207-62-55
(71) 207-36-44

Retail Business Department

(71) 207-62-34
(71) 207-62-44

Foreign exchange transactions department

(71) 207-62-53

Operational Branch

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(71) 244-06-83

Monetary Circulation Division

(71) 207-62-89

Loans and Investment Projects Division

(71) 207-62-95

Plastic Cards Division

(71) 207-62-86

Conversion Operation Division

(71) 207-62-90
(71) 207-36-44

Retail Business Division

(71) 207-62-83

Foreign Economic Relations Division

(71) 207-62-85

"Tashkent" branch

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(71) 230-40-88

Retail Business Division

(71) 230-41-26

Loans and Investment Projects Division

(71) 277-35-66

Plastic Cards Division

(71) 277-93-55

Conversion Operation Division

(71) 230-40-95

Foreign Economic Relations Division

(71) 230-40-94

"Darkhan" branch

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(71) 237-28-49

Retail Business Division

(71) 237-19-63

Loans and Investment Projects Division

(71) 237-06-45

Plastic Cards Division

(71) 237-03-25

Foreign Economic Relations Division

(71) 237-48-36

Conversion Operation Division

(71) 237-08-82

Yakkasaray branch

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(71) 281-53-10

Retail Business Division

(71) 230-33-59

Loans and Investment Projects Division

(71) 255-18-70

Plastic Cards Division

(71) 255-37-56

Foreign Economic Relations Division

(71) 230-33-56

Conversion Operation Division

(71) 255-71-25

Andijan branch

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(74) 226-69-90

Monetary Circulation Division

(74) 226-69-72

Loans and Investment Projects Division

(74) 226-69-71

Plastic Cards Division

(74) 226-26-35

Retail Business Division

(74) 226-69-61

Foreign Economic Relations Division

(95) 202-04-10

Namangan branch

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(78) 223-00-94

Loans and Financing Division

(78) 223-19-65

Plastic Cards Division

(69) 232-78-53

Foreign Economic Division

(78) 223-19-15

Retail Business Division

(78) 223-01-16

Samarkand branch

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(66) 237-72-46

Retail Business Division

(66) 237-75-72

Loans and Financing Division

(66) 237-74-29

Foreign Economic Division

(66) 237-80-08

Plastic Cards Division

(66) 237-73-41

Termez branch

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(76) 227-35-03

Retail Business Division

(76) 227-34-80

Loans and Financing Division

(76) 227-34-84

Foreign Economic Division

(76) 227-34-83

Plastic Cards Division

(76) 227-34-96

Karshi branch

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(75) 227-24-24

Retail Business Division

(75) 227-05-25

Loans and Financing Division

(75) 227-10-84

Foreign Economic Division

(75) 227-08-95

Plastic Cards Division

(75) 227-09-89

Ferghana branch

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(73) 244-40-60

Retail Business Division

(73) 244-40-26

Loans and Financing Division

(73) 244-40-28

Foreign Economic Division

(73) 244-40-21

Plastic Cards Division

(73) 244-40-21

Djizakh branch

Name of structural subdivision

Phone numbers of «Helplines»

Branch Management

(72) 226-26-85

Retail Business Division

(72) 226-26-23

Loans and Financing Division

(72) 226-26-11

Foreign Economic Division

(72) 226-26-32

Plastic Cards Division

(72) 226-26-97

Conversion Operation Division

(72) 226-26-32


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